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I'm having difficulties verifying my mobile number or email address

I'm having difficulties verifying my mobile number or email address

Issues trying to verify phone numbers, emails, or non-UK mobile numbers

Sophie-Claire avatar
Written by Sophie-Claire
Updated over a month ago

If you have been unable to verify your email address or mobile number, please contact the team via the live chat or by emailing [email protected] so we can resolve this for you.

Please make sure to note both your mobile number and email address (or addresses) so we can locate any accounts created and update them as needed.

If you are having any difficulties adding a non-UK mobile number, please note the country dial code/country the number is registered to when contacting the team.


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