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How to add phone and online sessions to your profile and working times
How to add phone and online sessions to your profile and working times
Add remote session locations to your availability in under one minute
Krystal Williams avatar
Written by Krystal Williams
Updated over a week ago

Please follow the below steps to add remote working options to your working times:

Click 'add' and choose the service you will use for online sessions (or phone) from the drop down menu. You MUST follow this step before you can offer remote sessions to existing or new clients:

Once you have selected your preferred service, enter the information requested and click 'Save Changes'.

2. Click on the new location you have saved:

3. A screen will pop out, as below. Click the three dots icon and select "Add to all working times" on the drop down menu:

A confirmation message will appear. To confirm press "ok":

I haven't worked remotely before, what platform should I use?

If you are offering online video call sessions, you should always use a service that has encryption turned on - ideally end-to-end encryption between the client's and your device.ย 

Google Duo, Whatsapp and Facetime all offer end-to-end encryption as standard. You should make sure that you can receive calls from contacts who are not in your address book in order to be able to start a session with your client.ย 

The following services -, and - offer end-to-end encryption and explicitly HIPAA compliant services. These services provide you with a unique url that you can send to clients to join you online.

Skype offers encryption but it is not end-to-end unless you have enabled private conversations (currently audio only). However, a Skype session is fully encrypted between your device and the Skype servers, so it is not possible to intercept the connection for eavesdropping purposes.

If you have not held a session online before, test joining a video call from your chosen device and check that your microphone and camera are working adequately.

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