Help for therapists

Questions and answers for current and prospective therapists

Iain Donaldson avatar Krystal Williams avatar
76 articles in this collection
Written by Iain Donaldson and Krystal Williams
Becoming a Harley Therapist

What sorts of therapists work with Harley Therapy?

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Written by Iain Donaldson
Updated over a week ago

Do I have to offer online therapy to be a Harley therapist?

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Written by Iain Donaldson
Updated over a week ago

What elements do I need in place to register with your platform?

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Written by Iain Donaldson
Updated over a week ago

Can I still maintain my private practice and be a Harley therapist?

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Written by Iain Donaldson
Updated over a week ago

What is the required investment to list my practice on your platform?

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Written by Iain Donaldson
Updated over a week ago

How will the platform improve my practice?

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Written by Iain Donaldson
Updated over a week ago

Is there a fee if I then decide I'd like to pause or delete my account?

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Written by Iain Donaldson
Updated over a week ago

What are the standards I must adhere to should I choose to be a Harley therapist?

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Written by Iain Donaldson
Updated over a week ago

What could result in Harley Therapy removing a therapist from their site?

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Written by Iain Donaldson
Updated over a week ago

What are my privacy obligations?

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Written by Iain Donaldson
Updated over a week ago

How much notice do I need to give if I decide to leave the platform?

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Written by Iain Donaldson
Updated over a week ago

What happens if a therapist breaks a part of their contractual agreement with Harley Therapy?

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Written by Iain Donaldson
Updated over a week ago

Terms and conditions for therapists

Terms and conditions for working as a therapist at Harley Therapy
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Written by Iain Donaldson
Updated over a week ago
Working with clients

Do clients tend to book for ongoing sessions?

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Written by Iain Donaldson
Updated over a week ago

What sort of clients does Harley Therapy attract?

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Written by Iain Donaldson
Updated over a week ago

Can I work with clients more than once a week?

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Written by Iain Donaldson
Updated over a week ago

Do all my clients come see me in person?

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Written by Iain Donaldson
Updated over a week ago

How do clients find my profile?

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Written by Iain Donaldson
Updated over a week ago

What should I do when a client books a session with me?

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Written by Iain Donaldson
Updated over a week ago

Why am I not getting more bookings?

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Written by Iain Donaldson
Updated over a week ago

Are there any requirements I must meet during a first session with a client?

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Written by Iain Donaldson
Updated over a week ago

What happens if a client books with me but I don't feel we are a match?

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Written by Iain Donaldson
Updated over a week ago

What is the protocol to follow after a session with a client?

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Written by Iain Donaldson
Updated over a week ago

Do I have direct access to my client?

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Written by Iain Donaldson
Updated over a week ago

My client has asked for a medical report, letter, etc. How do I arrange this through the Platform?

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Written by Iain Donaldson
Updated over a week ago

What do I do if a client asks to see my privately?

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Written by Iain Donaldson
Updated over a week ago

What do I do if a client tries to pay me privately?

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Written by Iain Donaldson
Updated over a week ago

What do I do if a client finds and contacts me outside of the platform?

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Written by Iain Donaldson
Updated over a week ago

How do I set up a new appointment for my client?

Adding a manual appointment for an existing client Create a new session Book a session
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Written by Iain Donaldson
Updated over a week ago

Can I bring an existing client on to the platform?

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Written by Iain Donaldson
Updated over a week ago

What do I do if a client offers me a gift or a cash tip?

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Written by Iain Donaldson
Updated over a week ago

What are the rules and boundaries clients are advised of in order to protect your therapists?

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Written by Iain Donaldson
Updated over a week ago

How does Harley Therapy protect me from clients who overstep professional or even legal boundaries?

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Written by Iain Donaldson
Updated over a week ago

What do I do if a client threatens me?

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Written by Iain Donaldson
Updated over a week ago

What are my obligations regarding client records and managing risk?

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Written by Iain Donaldson
Updated over a week ago
Manage your profile

What is Stripe and why do I need an account?

Why we use Stripe to collect payments and what you need to sign up
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Written by Iain Donaldson
Updated over a week ago

What if I can't connect my Stripe account?

Fixing issues when signing up as a therapist to harleytherapy.com
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Written by Iain Donaldson
Updated over a week ago

How many specialities should I list?

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Written by Iain Donaldson
Updated over a week ago

How do I mark my availability?

Keeping your availability on the platform up to date and accurate
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Written by Iain Donaldson
Updated over a week ago

How do I temporarily change my availability?

Managing holidays and other external commitments that temporarily affect your availability
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Written by Iain Donaldson
Updated over a week ago

Why is my profile not appearing higher in client searches?

Helping understand where you will appear in client searches on Harley Therapy
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Written by Iain Donaldson
Updated over a week ago

My profile is not listed. How do I get it back up and running?

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Written by Iain Donaldson
Updated over a week ago

What can I do to make sure my profile on your site is the best it can be?

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Written by Iain Donaldson
Updated over a week ago

I've been told my written profile is not acceptable. Can you explain why?

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Written by Iain Donaldson
Updated over a week ago

My photo has not been accepted. Why is this?

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Written by Iain Donaldson
Updated over a week ago

Can I link my profile to my personal website?

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Written by Iain Donaldson
Updated over a week ago

I'd like to change the password my profile is associated with. How do I do this?

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Written by Iain Donaldson
Updated over a week ago

How does Harley Therapy use my information?

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Written by Iain Donaldson
Updated over a week ago

How does Harley Therapy protect my privacy?

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Written by Iain Donaldson
Updated over a week ago