If you have a complaint about a practitioner’s conduct that you have been unable to resolve to your satisfaction, or that you believe is serious enough you wish to report it to the practitioner’s professional body, you will find details of what professional body he or she is registered with on their profile page. You can then report the therapist directly.
Complaints about the booking process or software functioning should be directed to the Clinical Director of Harley Therapy, Dr Sheri Jacobson. Contact her either by email: firstname.lastname@example.org, or by post. 1-7 Harley Street, London, W1G 9QD. She will endeavour to resolve your concern and will normally respond well within 10 working days.