To book a one-off Support Session for NHS Employees, you will need to first enter your NHS email address on this page.
If you work for the NHS, but do not have an NHS email address, please contact the team here so we can advise.
Finding a Therapist
Once logged in, you will be taken to the page below. Please ensure that the "Free Support Sessions?" option at the very top of the Refine Search filters on the left-hand side of the page (shown below) remains selected so you are not asked to pay for your Support Session.
You may also want to sort the search results by cost on the right-hand side of the page if you intend to continue follow-up sessions after your Support Session.
You can use the Refine Search filters to narrow down which therapists would be the best match by entering the issues you are seeking help with, and any preferences or requirements such as video or phone sessions, type of therapy, gender of the therapist etc.
Booking a Support Session
When you have found a therapist who feels like a good fit for you, you can choose a date/time in the therapist's profile and proceed with booking the session :
After clicking the purple Book Session button, you will be asked to review the date/time selected and to enter some information about what you are seeking help with under the Your Details section before completing your booking in the final section.
Please review the Terms & Conditions for Clients linked on the booking page before completing your booking, including the 48-hour Cancellation Policy.
Once you have booked your session, you will receive an email letting you know that your booking has been received, and a second email once the therapist confirms your booking in their account, noting the full session details and the therapist's contact details.
You can choose how you use the session. For example, this could be a one-off session to receive some advice and support, or you could use this as an initial session before starting ongoing paid sessions with your therapist.
Please note that all Support Sessions will be for Individual Adults (18+) only, and we cannot offer any Couples, Family or Child sessions as part of this offering.