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Can I talk to the therapist I’m interested in before my first session?
Can I talk to the therapist I’m interested in before my first session?

Can I speak to the therapist before booking an appointment?

Iain avatar
Written by Iain
Updated over 5 months ago

Unfortunately, this is not possible. We do not offer free initial consultations, and we cannot give out therapists' contact details (except to clients with sessions booked).

Therapists have busy schedules and tend to be in sessions for most of the day, so they need to be focused on their clients. It can also be difficult to properly gauge if the therapist would be the best fit for you from a brief conversation alone.


Your initial session with a therapist is your chance to discuss what you are seeking help with, any relevant history, how the therapist can help, and for you to ask any questions you may have.

If your initial session does not go as well as hoped, or if the therapist is simply not the right fit for you, we will offer to cover the cost of an initial session with a different therapist as part of our guarantee. You can read more about the guarantee here

This gives you and your therapist a full 50-minute session to help you get a real sense of how you might work together and to decide if he or she is the right fit for you.


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