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How do I cancel my account?
How do I cancel my account?

Delete your account or profile, ending sessions

Iain avatar
Written by Iain
Updated over 5 months ago

If you are a Client looking to stop or pause sessions, please let your therapist know so they are aware to not book any further sessions for you. We have an article here showing where to find your therapist's contact details. 

You can also cancel any upcoming bookings in your account (instructions here), and remove your payment card by logging into your account, and then going to the Payment Method tab here

Please contact the team if you need any help at all.


Deleting Accounts

If you are a Client or a Therapist, and would like to completely delete your account, please send us an email with the request to [email protected].

We will respond to confirm receipt of the request and then action this as soon as possible, usually within a few days. 


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