Connecting MS Teams and Outlook Calendars

This article covers the process for connecting an Outlook Calendar to your Harley Therapy Calendar and how to offer sessions via Microsoft Teams.

You have different options available depending on whether you use a Personal or a Business/School Teams account. You can also connect an Outlook calendar without offering sessions in MS Teams. 

This is the first step if you would like to offer sessions via MS Teams, or if you would just like to connect an Outlook Calendar without offering sessions via MS Teams.

To connect your Outlook Calendar to your Harley Therapy Calendar, go to the Integrations tab in your account, and click the purple Connect Microsoft... button : 

You will be prompted to sign in to your Microsoft account, and you may need to give permission for Harley Therapy to access your calendar.

The permissions requested allow us to see the dates/times you have marked as busy in your Teams or Outlook Calendar, and if you have a Business or School Teams account, will allow us to automatically create events and Teams links. 

Once connected, any events saved in your Teams or Outlook Calendar will automatically be blocked out as unavailable in your Harley Therapy Calendar : 

Only the date/time information will sync across, so the details of any appointments outside of Harley Therapy will remain protected and confidential, as we won't receive that information. 

Please note, if your Teams account is managed by an organisation, the administrator for that organisation may need to change your account role or grant extra permissions to allow you to connect your Teams account to Harley Therapy. 

Once you've completed the MS Teams/Outlook integration, you will need to add a new location so you can offer sessions to clients via Teams. 

If you are using a Personal Teams account, a meeting will be added to both your Harley Therapy and Teams/Outlook Calendars whenever you confirm or book a session via MS Teams.

Please note, however, that meeting links will not be generated automatically, so you will need to create a Teams link and share this with your clients in advance of their session taking place. 

Clients' booking confirmation emails will state that their Teams meeting link will be sent directly via email from their therapist.

Once you've completed the MS Teams/Outlook integration, you will need to add a new location so you can offer sessions to clients via Teams.

If you have a Business or School Account for Teams, meetings will be created automatically in your Outlook/Teams Calendar, and Teams links will also be generated automatically whenever you confirm a booking and sent to clients on your behalf in the booking confirmation emails sent by Harley Therapy.

You do not need to reach out to clients separately to share the Teams meeting info if you have connected a Business or School account.