Help for therapists
Questions and answers for current and prospective therapists
97 articles
+1Written by Iain, Krystal Williams, Aurélie and 1 other
+1How to offer discounted or low-fee sessions for clients
How to set up a different session cost for a specific client, offer reduced fees or income-based fees - without changing your standard ratesWritten by Krystal Williams. Updated over a week ago
How to add phone and online sessions to your profile and working times
Add remote session locations to your availability in under one minuteWritten by Krystal Williams. Updated over a week ago
How to mark my vacation in my calendar so that I do not receive new bookings on these dates
Add one-off unavailable times and dates to your calendarWritten by Krystal Williams. Updated over a week ago
Offering free support sessions for frontline workers
Find out what the criteria is for clients receiving one-off free support sessions, how to offer free support sessions for NHS staff and moreWritten by Krystal Williams. Updated over a week ago
How to remove in-person availability from your working times
Turn off the ability for clients to book in-person sessions with you by removing this option from your calendar (in one click)Written by Krystal Williams. Updated over a week ago
Practical tips for therapists offering online and phone sessions
Prepare for remote working with clients online and by phoneWritten by Krystal Williams. Updated over a week ago
How to offer remote online or phone sessions to existing clients only
Create online or phone sessions with existing Harley Therapy clientsWritten by Krystal Williams. Updated over a week ago
What do I do if a client books for an individual session but then attends with their partner?
Converting an individual relationship to a coupleWritten by Iain. Updated over a week ago
If a client's sessions are paid for by someone else how can they start paying for sessions themselves?
Migrating a 3rd party relationship to a first party oneWritten by Iain. Updated over a week ago
How far in advance can clients book a session?
Understanding what notice you'll get for a booking and how to manage this via your preferencesWritten by Iain. Updated over a week ago
Setting up your working locations
Defining where you work and the type of sessions you offerWritten by Iain. Updated over a week ago
Adding a link to my profile from my own website
How to link to your profile on harleytherapy.com from your own websiteWritten by Iain. Updated over a week ago
I have a negative Stripe account balance - how can I fix this?
Your options when your Stripe balance is negative due to sessions being refundedWritten by Iain. Updated over a week ago
What do I do when I finish work with a client?
How to mark a relationship as ended or hide a client you are not working with in your dashboardWritten by Iain. Updated over a week ago
How do I set up my therapist account to allow different client types to book?
Setting different session fees for individual, couples and group therapy and understanding how to manage sessions with more than 1 attendeeWritten by Iain. Updated over a week ago
How to improve my therapist profile
6 simple ways to make your therapist profile stand out from the crowdWritten by Iain. Updated over a week ago
