Harley Therapy Platform

Iain

Sophie-Claire

Managing Your Calendar & Locations

Navigating the calendar to allow you to set your availability

Setting up your working times

Understanding the different sections and colour coding in your Calendar

Calendar Overview

How to block out appointments, annual leave, bank holidays etc.

How do I mark myself as unavailable or fully booked?

Using your Google Calendar to manage your unavailable times

Connecting my Google Calendar

Can I add fortnightly, monthly or one-off availability?

How do I view the availability being shown to Clients in my public profile?

Do I update public holidays and days off in the Calendar?

Do I need to mark bank holidays as unavailable?

Pausing and reactivating your Profile

Adding availability, creating an available slot for clients to book

Adding a Working Time

Changing a working time, editing availability

Editing a Working Time or Unavailable Time

Removing a working time, deleting availability

Delete a Working Time or Unavailable Time

I need to take a planned absence. What is the protocol?

Calendar, Availability & Working Times

Defining where you work and offering in-person, online and phone sessions

Setting up your working locations

How to add options for video calls (Zoom, Skype, Facetime, WhatsApp etc.)

Which online/video locations can I add?

How to offer video sessions via Zoom and where to find your Zoom Meet Me URL

How to offer sessions via Zoom

How do I remove a location from my availability?

Do I need to upload COVID forms to offer face-to-face appointments?

Is a COVID-19 Risk Assessment still required to offer in-person sessions?

How will my in-person location be shown in my public profile? Can I switch off the map feature?

Will my full address be shown publicly?

Can I charge different fees for different locations?

In-person & Online Locations

What happens when I go to another country and view my calendar

Viewing your calendar when outside your normal timezone

Viewing your calendar when you are not in your home timezone

Why are my working times showing as one hour later or earlier some weeks but not in others?

Start and end time must not overlap error message

Working time will not result in any available slots being offered

24-hour Availability

Error Messages & Other Queries

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