If your Calendar looks similar to the example below, where a white block covers the entire of 1 or more days, you have most likely added availability for 24 hours per day :

This happens if you create a working time that starts on one day but ends on another day.

The example below shows a working time that has been entered incorrectly, and would result in sessions being offered from 4pm on Mondays through until 6pm on Fridays without any breaks between days (ie. 24-hour availability from Mon-Fri) :

The easiest way to fix this is to simply delete the working time so you can start afresh and add your working times for each day of the week individually. The GIF below shows how to delete a working time :

We have an article here explaining how to then set up your working times correctly, including quick tips and hints on how to use the Calendar.

We cannot approve any new profiles, or leave any existing profiles live, where we can see that 24-hour availability has been added, as we know that this availability will not be correct for any therapist, and all therapists are required to ensure their availability only shows session times that are available for new clients to book.
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