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Is there a fee if I decide I'd like to pause or delete my account?
Is there a fee if I decide I'd like to pause or delete my account?
Iain avatar
Written by Iain
Updated over a year ago

No. You can close your account or request for it to be fully deleted at any time without a penalty or fee. 

If you are fully booked or taking a temporary break from client work, you can pause your account or remove your availability to prevent bookings from being received. Please inform your existing clients if you will be unavailable to meet with them for any period of time and ensure suitable resources are offered if they require support while you are unavailable. You can also contact the Harley Therapy team if any ongoing clients would benefit from meeting with a different therapist when you are unavailable. 

If you are closing or fully deleting your account, we would ask that you finish work with all of your current clients prior to closing your account, and also inform all clients that you will not be available via Harley Therapy in the future to prevent any potential confusion.

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