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How do I improve my star ratings?
Iain avatar
Written by Iain
Updated over 4 months ago

By working to the best of your ability. Clients will normally reflect this in feedback, and you should not do anything to influence a client's ratings, or to solicit positive feedback.

Any client who meets with you via Harley Therapy Platform can leave ratings and reviews, including clients who are invited onto the Platform.

As each client leaves a review, they are asked to add a rating out of a maximum of 5 stars. Each client who leaves a higher star rating will increase your overall rating over time, as this is an average of all of the ratings you have received while working on Harley Therapy. 

We have more information about how the star ratings system works here.

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