Harley Therapy does not charge any subscription fees for therapists to join the website. Instead, therapists only pay commission on confirmed client sessions. The commission fee covers all card payment processing and admin fees so there is nothing extra on top of this.
As of January 1st, 2021, Harley Therapy Platform charge a commission fee as follows:
50% + VAT on first sessions
10% + VAT on follow-on sessions
If you bring your own clients on to the platform via the invite process then it's just 10% + VAT for all sessions.
The commission rates for sessions with clients who started working with you before January 1st 2021 remain at 50% for first sessions and 10% for follow-on sessions, inclusive of VAT.
When do I receive payment as a therapist?
Payments are made into your Stripe account immediately after the customer is charged before their session begins. Customers are charged when they make an initial booking for a session and 48 hours before the start of a follow-on session so you can always be confident a session has been paid for before it starts.
If a client's card fails they will be notified and will have time to resolve the charge before the session starts. If they don't manage to update their card the session will be cancelled and you will be notified.