How does Harley Therapy's fee structure work for therapists?
Harley Therapy does not charge any subscription fees for therapists to join the website. Instead, therapists only pay commission on confirmed client sessions delivered via the platform. The commission fee covers all card payment processing, service and administration fees.
100% on first sessions with new clients
10% + VAT on follow-on sessions
10% + VAT on first sessions with clients invited by a therapist on to the platform
What does this commission structure mean in practice?
If your session fee is £50, your commission fee on initial sessions with new clients will be £50, and £6 for each further session.
When do I receive payment as a therapist?
Payments are made into your Stripe account immediately after the customer is charged before their session begins. Clients are charged when they make an initial booking for a session and 48 hours before the start of a follow-on session so you can always be confident a session has been paid for before it starts.
If a client's card fails they will be notified and will have time to resolve the charge before the session starts. If they don't manage to update their card the session will be cancelled and you will be notified.