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Booking Follow-up Sessions for NHS Staff

How to book further sessions for clients who attended a complimentary support session

Sophie-Claire avatar
Written by Sophie-Claire
Updated over a week ago

You can offer follow-up sessions to NHS staff, and choose to charge them either your standard fee or a modified fee (or offer further free sessions if you wish to do this).

Because NHS workers did not input credit card details to receive their free support session, they will need to add a payment card to their account before you can book a paid follow-up session for them.

We'd recommend asking the client to let you know once they have added their payment details so you can then book the follow-up session.

There are instructions available via the live chat for adding a payment card when the client logs into their account, or you can also send them the following link which will take them directly to the payment details section of their account where they can add a card : https://harleytherapy.com/account/client/payment_method/edit


The commission on follow-up sessions booked for NHS staff will be charged at the usual 12% rate (10% + VAT) for follow-up sessions. The 100% commission rate for initial sessions will not be charged on NHS client's sessions.


If you wish to offer further complimentary sessions, click the Create Session option on the client's page, and then select the Free Support Session? tickbox :

Please note that the Free Support Session option will only be available for NHS staff who have previously booked a complimentary support session. 

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