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How do I book a longer or shorter session for a client?

Charging a higher or lower fee for a double length or half session

Sophie-Claire avatar
Written by Sophie-Claire
Updated over 6 months ago

Sessions booked via the Platform are 50-minutes long as default, and initial sessions will always be this length. 

However, you can book longer or shorter follow-up sessions for your clients. When booking a session on the system, you can enter any start and end time as agreed with your client. 

Please note however that the fee charged will not correlate with the session length, as the fee charged to the client will always be either the fee you have set in the Fees section of your Profile for that client type (ie. Adult, Couple, Family etc.), or if you have set up a modified fee for a specific relationship, then that fee will be charged instead.

If, for example, you wish to book a double-length session for your client and to charge the client twice your usual fee, you will need to add a modified fee (equal to twice your usual rate) to the session prior to adding the booking to the system.

We have an article here explaining how to set up a modified fee for a client.

Please note that increasing the session fee may also increase the service charge added to the client's booking if the session fee is above £100. We have information on this here

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