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Can I book an appointment for a loved one?

Booking a session for someone else

Iain avatar
Written by Iain
Updated over 6 months ago

You can book a session for someone else by selecting the "I am booking on behalf of someone else" tickbox when choosing a session time (see instructions below), but you will need to have received the attendee's consent to book an appointment on their behalf. 

You will be held responsible for the payment if the attendee does not show up for their session, or cancels the booking with less than 48-hour's notice.

You will be responsible for the payment for follow-up sessions and will need to agree to the Terms & Conditions for Clients when booking.

Both you and the attendee will be sent booking notifications for the initial session and any follow-up sessions booked. You will also be sent a receipt for each payment processed - payments for follow-up sessions will be processed 48 hours before the session start time as usual, in line with the cancellation policy. 

If the initial session does not go as well as hoped, the attendee will have access to our guarantee for clients as usual, where we will cover the cost of an initial session with a different therapist for them. 


Please contact the therapist or the Harley Therapy team if the attendee would like to take over payments for their follow-up sessions. 

If you wish to pay for the initial session only, we recommend removing your payment card from your account after booking the initial session. The Therapist will be able to follow the instructions here to update the booking so the attendee can take over the payments for their follow-up sessions. 


How to Book an Initial Session for Someone Else 

To book a session on behalf of another person, please make sure to select the "I am booking on behalf of someone else" tickbox when choosing the session you wish to book :

After clicking the purple "Book Session" button, you will be asked to enter your details, and those of the attendee, which will create separate accounts for both of you, meaning you can manage payments in your account, while the attendee still receives their session details via email and has access to the self-assessment questionnaire in their account. 

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