Paying and cancelling

Can I buy a gift certificate for someone else?

Written by Iain
Updated over a week ago

I literally just paid but now need to cancel – is it too late?

Written by Iain
Updated over a week ago

What if I want to complain about your service?

Written by Iain
Updated over a week ago

I’ve booked an appointment but want to change it, what do I do?

Written by Iain
Updated over a week ago

Why do I have to pay for an appointment I missed?

Written by Iain
Updated over a week ago

What is your refund policy?

Written by Iain
Updated over a week ago

How can I cancel my session?

Written by Iain
Updated over a week ago

Do you send me proof of payment?

Written by Iain
Updated over a week ago

How secure is your payment system?

Payment security and regulatory compliance

Written by Iain
Updated over a week ago

How do I pay for my session?

Written by Iain
Updated over a week ago

Can I use my health insurance plan to pay for my sessions?

Written by Iain
Updated over a week ago

Are you covered by the NHS?

Written by Iain
Updated over a week ago

Why do I have to pay in advance for my session?

Written by Iain
Updated over a week ago

How much does your service cost?

Written by Iain
Updated over a week ago